Terms of Use

End User License Agreement governing your use of Vox Labs products and services.

Last Updated: August 01, 2025

1. Acceptance of Terms

By accessing or using the Vox Labs website, applications, or services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

These Terms constitute a legally binding agreement between you and My Vet Hub, Inc. ("Vox Labs", "we", "us", or "our") governing your use of the Services.

2. License Grant

Subject to your compliance with these Terms, Vox Labs grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

This license does not include the right to sublicense, modify, distribute, or create derivative works based on the Services, except as expressly permitted in writing by Vox Labs.

3. Restrictions

You agree not to:

  • Copy, modify, or distribute the Services or any content therein
  • Reverse engineer, decompile, or disassemble any aspect of the Services
  • Use the Services for any unlawful purpose or in violation of any applicable laws
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Use automated scripts or bots to access the Services without authorization
  • Transmit any viruses, malware, or other harmful code
  • Impersonate any person or entity or misrepresent your affiliation
  • Use the Services to send unsolicited communications (spam)
  • Resell or sublicense access to the Services without authorization

4. Account Registration

To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, outdated, or incomplete, or if we suspect unauthorized or fraudulent activity.

5. Payment Terms

Certain Services may require payment of fees. You agree to pay all applicable fees as described on our website or in your service agreement. All fees are non-refundable unless otherwise stated.

We may change our fees at any time by posting new fees on our website or by notifying you directly. Continued use of the Services after a fee change constitutes acceptance of the new fees.

If you fail to pay any fees when due, we may suspend or terminate your access to the Services. You are responsible for any taxes associated with your use of the Services.

6. Intellectual Property

The Services and all content, features, and functionality thereof (including but not limited to software, text, graphics, logos, icons, images, audio, video, and data) are owned by Vox Labs, its licensors, or other providers and are protected by copyright, trademark, patent, and other intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in the Services or any intellectual property rights therein, except for the limited license granted above.

7. User Content

You may submit, upload, or transmit content through the Services ("User Content"). You retain ownership of your User Content, but by submitting it, you grant Vox Labs a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely to provide the Services.

You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not violate any third-party rights or applicable laws.

8. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Services, you consent to the practices described in the Privacy Policy.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Vox Labs does not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. You use the Services at your own risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOX LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

IN NO EVENT SHALL VOX LABS' TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO VOX LABS, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vox Labs and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease.

Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts located in Alameda County, California.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

My Vet Hub, Inc.

38930 Blacow Rd, Ste B3

Fremont, CA 94536, United States

legal@voxlabs.app